TWIN PEAKS ENGINEERING

Privacy Policy

Twin Peaks Engineering takes the protection of data very seriously and follows the legal regulations on data protection. Your data is stored using technical and organizational measures in such a way that it is not accessible to third parties. Please note that the Internet is a publicly accessible system. Data entered into the system can be lost, sent to the wrong addressee or into the hands of unauthorized persons. For this reason, any provision of personal information and data is voluntary and at your own risk. This privacy policy applies to all services offered by us.

By using this website, you agree to the collection, processing and use of data as described below. This website can generally be visited without registration. Data such as pages accessed or the name of the file accessed, date and time are stored on the server for statistical purposes without this data being directly related to you personally. Personal data, in particular name, address or email address, is collected on a voluntary basis wherever possible. Your data will not be passed on to third parties without your consent.

1. Scope

Personal data is all information that relates to a specific or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, deletion, storage, modification, destruction and use of personal data.
We process personal data in accordance with the following legal bases in connection with the Privacy Act and the Personal Information Protection and Electronic Documents Act:

a) Processing of personal data with the consent of the person concerned.
b) Processing of personal data to fulfill a contract with the data subject and to carry out corresponding pre-contractual measures.
c) Processing of personal data to fulfill a legal obligation to which we are subject under any any applicable law of a country in which the GDPR applies in whole or in part.
d) Processing of personal data to protect the vital interests of the data subject or another natural person.
e) Processing of personal data in order to protect the legitimate interests of us or third parties, unless the fundamental freedoms and fundamental rights and interests of the data subject outweigh this. Legitimate interests include, in particular, our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with the law.
We process personal data for the period necessary for the respective purpose or purposes. If retention obligations last longer due to legal and other obligations to which we are subject, we will restrict processing accordingly.

2. Collection, use and processing of personal data

2.1 When you visit our website
By visiting this website, certain data will be automatically stored on our servers or on servers of services and products that we purchase and/or have installed for system administration purposes, for statistical or backup purposes or for tracking purposes. This can include the following data:
the name of your internet service provider
your IP address (possibly)
the version of your browser software
the operating system of the computer used to access this website
the date
the time
the website from which you are visiting this website
the search words you used to find our websiteThis data may under certain circumstances allow conclusions to be drawn about a specific visitor. However, personal data will not be used in this context.

2.2 Cookies
We generally use cookies on our website. These are small text files that are stored by your web browser and which store certain settings and data for exchange with our web server. This technology allows individual users to be recognized as (returning) visitors and to offer them individualized services and products. In general, the use of cookies serves to improve our services, make them more effective and safer. Such cookies may also be necessary to use shopping carts or payment functions. A cookie does not always mean that we can identify you.
You can configure your browser setting so that no cookies are stored on your computer. Completely deactivating cookies may mean that you cannot use all of the functions of our website.
By continuing to use our website and/or agreeing to this data protection declaration, you agree that cookies are set by us and that personal usage data is collected, stored and used, even after the end of the browser session. You can revoke this consent at any time by activating the browser default to refuse third-party cookies.

2.3 Contact option via the website
If you contact the person responsible for processing by email or via a contact form, the personal data provided by the person concerned will be automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller will be stored for the purposes of processing or contacting the data subject. This personal data will not be passed on to third parties.

2.4 Newsletters
If you register for our newsletter, you consent to us using the data you provide, such as your email address and any data you voluntarily enter in your user profile, to send you the newsletter. You can revoke this consent at any time with future effect by unsubscribing from the newsletter.

Mailchimp
The newsletter is sent using the shipping service provider ‘Mailchimp’, a newsletter delivery platform from the provider Intuit Inc., 2700 Coast Avenue, Mountain View, CA 94043, USA. You can view the shipping service provider’s privacy policy at https://www.intuit.com/privacy/statement/ .
Mailchimp can use the recipients’ data in pseudonymous form, i.e. without assigning it to a user, to optimize or improve its own services. For example, use it to technically optimize the dispatch and presentation of newsletters or for statistical purposes of your own services. However, the shipping service provider does not use the data of our newsletter recipients to write to them by email or to pass the data on to third parties.

2.5 Analysis tools
Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”, text files that are stored on your web browser and which enable your use of the website to be analyzed (see Cookies above). The information generated by cookies (browser type/version, operating system used, referrer URL of previously visited website, IP address, time of server request) about your use of this website is usually transmitted to a Google server in the USA and stored there saved.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operator and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.
You can prevent the installation of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to fully use all of the functions of this website. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purpose described above. Further information about the web analysis service used can be found on the Google Analytics website. Instructions on how you can prevent the processing of your data by the web analysis service can be found at https://tools.google.com/dlpage/gaoptout?hl=en.

2.6 Advertising Tools
Google Ads
The data controller uses Google Ads, an internet advertising service that allows advertisers to place ads in both Google’s search engine results and the Google advertising network. Google Ads allows an advertiser to define certain keywords in advance, using which an ad will only be displayed in Google’s search engine results if the user uses the search engine to retrieve a keyword-relevant search result. In the Google advertising network, the advertisements are distributed on relevant websites using an automatic algorithm and taking into account the previously defined keywords.
The operating company for the Google Ads services is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.
The purpose of Google Ads is to promote our website by displaying interest-relevant advertising on the websites of third-party companies and in the search engine results of the Google search engine and to display third-party advertising on our website. If a data subject reaches our website via a Google ad, Google will store a so-called conversion cookie on the data subject’s information technology system. Further information and Google’s applicable data protection regulations can be found at https://policies.google.com/privacy .

Google Remarketing
The person responsible for processing has integrated Google Remarketing services on this website. Google Remarketing is a function of Google Ads that enables a company to display advertising to Internet users who have previously visited the company’s website. The prerequisite for this is the activation of the so-called Google signals in Google Analytics. The integration of Google Remarketing allows a company to create user-related advertising and therefore display interest-relevant advertisements to the Internet user.
The operating company for the Google Remarketing services is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.
The purpose of Google Remarketing is to display interest-relevant advertising. Google Remarketing enables us to display advertisements via the Google advertising network or on other websites that are tailored to the individual needs and interests of Internet users. Further information and Google’s applicable data protection regulations can be found at https://policies.google.com/privacy.

2.7 Social media plugins
We use the social plugins below on our website to make our company better known (advertising purposes). The responsibility for data protection-compliant operation must be ensured by the respective provider. Data processing in connection with these plugins takes place with your consent when you use these plugins.
If you use the services of these social networks independently or in connection with our website, the social networks evaluate your use of the plugin. In this case, information is forwarded to the social networks via the plugin.

Meta (Facebook & Instagram)
Our website uses plugins from the social networks of Meta Platforms Inc. (namely Facebook and Instagram). The Facebook and/or Instagram plugins are marked with a corresponding logo or the addition “Like” or “Share”. An overview of the plugins and their appearance can be found at https://developers.facebook.com/docs/plugins .
If you access a page on our website that contains such a plugin, your browser establishes a direct connection to Meta’s servers. The content of the plugin is transmitted directly to your browser by Meta and integrated into the page.
Through this integration, Meat receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook or Instagram profile or are not currently logged in to these platforms. This information (including your IP address) is transmitted from your browser directly to a Meta server in the USA and stored there.
If you are logged in to Facebook or Instagram, Meta can directly assign your visit to our website to your Facebook or Instagram profile. If you interact with the plugins, for example by clicking the Like button, this information is also transmitted directly to a Meta server and stored there. The information will also be published on your Facebook or Instagram profile and displayed to your Facebook/Instagram friends.
The purpose and scope of data collection and the further processing and use of the data by Meta as well as your related rights and setting options to protect your privacy can be found in Meta’s data protection information: https://www.facebook.com/privacy/policy/

LinkedIn
Plugins from the social network LinkedIn Corporation, USA, are installed on our website. You can recognize the LinkedIn plugin (LinkedIn Recommended button) by the LinkedIn logo. When you access a page on our website that contains such a plugin, a direct connection is established between your browser and the LinkedIn server. LinkedIn thereby receives the information that you have visited our site with your IP address. If you click the LinkedIn button while you are logged into your LinkedIn account, you can link the content of our pages to your LinkedIn profile. This allows LinkedIn to assign your visit to our pages to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or how it is used by LinkedIn. Further information can be found at: www.linkedin.com/legal/privacy-policy .

Google Maps
Google Maps services are used on our website (e.g. in-screen or via interfaces/API). Google LLC, USA, may therefore process information about your actual location. Google uses various technologies to determine location, such as IP addresses, GPS and other sensors, which provide Google with information about nearby devices, Wi-Fi access points or cell towers, for example.
The purpose and scope of data collection and the further processing and use of the data by Google as well as your related rights and setting options to protect your privacy can be found in Google’s data protection information at https://policies.google.com/privacy.

YouTube
This website uses plugins from YouTube. The website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to YouTube’s servers is established. The YouTube server is informed which of our pages you have visited and which video you have viewed. Further information about YouTube can be found in YouTube’s privacy policy at: https://policies.google.com/privacy

Vimeo
This website uses plugins from Vimeo. The website is operated by Vimeo.com Inc., 330 West 34th Street, 5th Floor, New York 10001, USA. When you visit one of our pages equipped with a Vimeo plugin, a connection to Vimeo’s servers is established. The Vimeo server is informed which of our pages you have visited and which video you have viewed. Further information about Vimeo can be found in Vimeo’s privacy policy at: https://vimeo.com/privacy .

3. Your rights

You can request information about your data stored by us at any time. We ask you to send a request for information by email to the address below. Along with the request, proof of identity must be sent to the same address.
You have the option to request the deletion or correction of your data at any time. You are of course also entitled at any time to revoke your consent to the use or processing of personal data with future effect.
We will delete stored data when it is no longer needed for the stated purpose. Regarding the deletion of data, it should be noted that we are subject to certain legal obligations, which require retention of certain data. We have to fulfill this obligation. If you wish to delete data that is subject to the statutory retention requirement, the data will be blocked in our system and only used to fulfill the statutory retention requirements. After the retention period has expired, your request for deletion will be complied with.
If your personal data is processed on the basis of legitimate interests, you have the right to object to the processing of your personal data if there are reasons for doing so that arise from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right to object, which we will implement without specifying a special situation.
You also have the option of receiving the personal data you have provided to us or requesting that it be transmitted to another person responsible.
We ask you to write to us by email at info@twinpeaksengineering.com. If the effort is disproportionately large, we reserve the right to require you to provide identification in advance and to cover the actual costs.

4. Contact details

Twin Peaks Engineering
101-1080 Millar Creek Road
Whistler, British Columbia V8E 0S7
Canada

Email: info@twinpeaksengineering.com
Phone: +1 604 967 1701

5. Legal basis and changes to this data protection declaration

We process personal data in accordance with the Privacy Act and the Personal Information Protection and Electronic Documents Act.

Twin Peaks Engineering reserves the right to revise, change or supplement this legal notice and data protection declaration in any way at any time. Please consult this statement regularly. The current data protection declaration can be accessed at https://twinpeaksengineering.com/privacy-policy/.

Effective Date 01-Feb-2024